Wodwah Refund Policy
Wodwah 30-Day Satisfaction Guarantee
At Wodwah, we stand behind the quality of our products, and your satisfaction is our top priority. Our customer-friendly warranty policy is designed to give you peace of mind with every purchase.
Our 30-Day Satisfaction Guarantee - hassle-free 1:1 exchange
All Wodwah products come with our 30-day satisfaction guarantee from the date of purchase. If you're not completely satisfied with your purchase for any reason, we offer a hassle-free 1:1 exchange within this period.
What Our Guarantee Covers:
- Product Defects: Items that arrive damaged or have manufacturing defects
- Performance Issues: Products that don't function as described
- Quality Concerns: Items that don't meet our high-quality standards
1-Year Manufacturer's Warranty
In addition to our 30-day satisfaction guarantee, all Wodwah products are covered by a 1-year warranty against manufacturing defects from the date of purchase.
Warranty Coverage:
- Manufacturing Defects: Any issues caused by faulty materials or workmanship
- Structural Failures: Problems related to the structural integrity of the product under normal use
Warranty Exclusions:
- Normal Wear and Tear: This warranty does not cover damage from typical wear and tear
- Improper Use: The warranty does not cover any damage that occurs due to improper use, misuse, abuse, or neglect on the part of the owner
- Unauthorized Modifications: Any alterations or repairs not authorized by Wodwah
- Accidents: Damage resulting from accidents or improper care
How Our Easy Resolution Process Works:
- Contact Us at support@wodwah.shop within 30 days of receiving your order
- Provide Details: Include your order number, a clear description of the issue, and photos showing the problem
- Quick Review: Our team will review your request within 48 hours
- Resolution: Once approved, we'll process your refund or replacement within 3-5 business days
Our No-Hassle Solutions:
- Full Refund: We'll refund 100% of your purchase price to your original payment method within 5- 7 business days of approval
- Replacement: We'll send a new item if you prefer (for eligible products)
Important Information:
- Verification Process: To maintain the integrity of our generous policy, we may request additional information to verify claims
- Exclusions: Our warranty doesn't cover damage from misuse, accidents, improper care, or unauthorized modifications
Our Commitment to You:
We trust our customers and strive to make your experience with Wodwah exceptional. This streamlined process allows us to focus on providing you with quality products and service rather than complicated return procedures.
For any questions about our warranty policy, please contact our customer service team at support@wodwah.shop